Support

We read every message and normally reply within two business days.

Common questions

The scan got some details wrong

Text is read on your device, and unusual layouts, glossy stock or very small print can trip it up. Every scan opens a review screen first, with anything uncertain flagged so you can correct it before saving. Good, even lighting and a flat card make the biggest difference.

Do my cards leave my phone?

No. Scanning, text recognition and card design all happen on your device. There is no account and no server. See our Privacy Policy.

What does Pro include?

Unlimited scans, all 800+ templates, exports with no watermark, print-ready PDFs with bleed and crop marks, print-at-home sheets, iCloud sync across your devices, and adding your own text, logos, QR codes and shapes to a card. Saving card designs is unlimited on the free tier too — free exports simply carry a small watermark.

How do I cancel my subscription?

Subscriptions are billed and managed by Apple, not by us. Open Settings › Manage subscription in the app, or go to Settings › [your name] › Subscriptions on your device. Cancelling stops the next renewal; you keep Pro until the current period ends.

I paid before, but the app says I'm on the free plan

Open Settings › Restore purchases while signed in with the same Apple Account you bought with. That re-checks your subscription with the App Store.

I want a refund

Purchases are handled by Apple, so refunds are requested through Apple at reportaproblem.apple.com. We cannot issue refunds ourselves, but tell us what went wrong and we will try to fix it.

What size should I use for printing?

Most print shops expect 3.5 × 2 in (US) or 85 × 55 mm (EU). Export as Print-ready PDF — it adds 3 mm bleed and crop marks, which is what they ask for. For home printing, use the print-at-home sheet.

How do I delete my data?

Delete individual cards in the app, or delete the app to remove everything it stored on your device. We hold no copy, so there is nothing for us to delete on your behalf.

Requesting a feature or reporting a bug

Email us. Screenshots and the steps you took help a great deal, and we do read every request.